Can I have my own telephone, television, and computer in my room?

All rooms are wired for cable television and telephone. Wall-mounted TVs are permitted to a maximum of 26". Arrangements can be made for internet services. Residents are responsible for the activation and billing of telephone and cable services.

Can I bring my own furniture?

We provide a bed, bedside table, clothes closet, and a chair. Residents can bring their own memorabilia to personalize their rooms. Rooms cannot be overcrowded or unsafe.

Can my family and friends join me for meals?

Arrangements can be made for visitors to dine with residents for a nominal charge. A minimum of 24 hours advance notice is required.

Are laundry services available?

All linens and towels are provided. All residents clothing, linens and towels are laundered on site at no additional cost.

Are housekeeping services available?

Daily housekeeping services are provided at no additional cost.

Can I take a vacation?

Vacation days are approved and funded Annually by the Ministry of Long-Term Care.

Can I bring a pet?

Residents are not allowed to have their pets reside in the home. Pets that are properly certified are allowed to visit, must be always on a leash and under the control of an adult. Only service animals are permitted in dining rooms.

Is smoking permitted?

Residents who are assessed to be capable of smoking without supervision may smoke outside the building in the designated smoking area.

Can I share a room with my spouse?

We support spouses sharing accommodation. Spousal Reunification is funded by the Ministry of Long-Term Care where necessary.

Can I keep my own Physician?

Residents are encouraged to have services provided by our onsite physicians. Residents may keep their own physician providing the Physician meets the requirements under the Fixing Long Term Care Act, 2021.